(B) phone number;(C) physical address; and
(D) current email address;
(iii) any information that could affect the health, safety or wellbeing of the client, including any:
(A) allergy;
(B) chronic condition;
(C) communicable disease; and
(D) medication needs;
(iv) any grievance or complaint made by or against the client and any action taken by the program to address the grievance or complaint;
(v) any critical incident report involving the client; and
(vi) any signed agreement and consent form for the client to receive services, including any parent or legal guardian signature for a client under 18 years old.
(b) If the provider cannot obtain any of the information listed in Subsection (3)(a), the client record shall document the reason why that information is not obtainable.
R501-24-10. Staff Records and Training.
(1) The provider shall make available and document training for each staff member and volunteer that addresses:
(a) communicable disease outbreak prevention and response, including:
(i) common communicable diseases in the population served;
(ii) immediate steps to take upon disease identification or outbreak suspicion, including isolation protocols and notification the appropriate local health authority; and
(iii) recognizing signs and symptoms of communicable diseases;
(b) cultural competency;
(c) de-escalation and crisis intervention techniques;
(d) facility policies and safe practices;[ and] (e) best practices for working with an individual with a disability; and ([e]f) recognizing and addressing signs of abuse and neglect. (2) The provider shall ensure each staff record contains:
(a) any certification or qualification relevant to the staff providing services to a client;
(b) any grievance or incident record involving the staff member;
(c) any applicable CPR and first aid training and certification; and
(d) the signed department provider code of conduct form.
R501-24-11. Background Checks.
(1) OBP shall conduct a human services program background check for each program staff member and volunteer in accordance with Rule R501-14 and Section 26B-2-120, except for:
(a) an individual identified as an invited visitor in accordance with Subsection 26B-2-120(10)(b)(iii); and
(b) a volunteer that does not have direct or unsupervised access to a client.
(2) The provider shall designate an individual who is responsible for:
(a) ensuring and documenting how each applicant is directly supervised for the entirety of that applicant's supervised employment term before receiving the eligible determination;
(b) ensuring an application is submitted in DACS within 14 days of each staff becoming associated with the provider;
(c) initiating, monitoring, and maintaining background checks in DACS for each individual with direct access;
(d) maintaining compliance with Rule R501-14;
(e) managing communications with OBP and OL;
(f) monitoring DACS and taking necessary actions when eligibility status changes; and
(g) separating any staff in DACS within five days of that staff:
(i) no longer being associated with the provider; or
(ii) having an ineligible determination status from OBP on a background check with no pending appeal.
(3) The provider shall ensure each direct care staff, contracted staff member, volunteer, and intern has an eligible background check determination before permitting that individual to work unsupervised with a client, except as excluded in Rule R501-14.
R501-24-12. Physical Facility.
(1) The provider shall ensure that each facility complies with the following bedroom standards:
(a) a capacity determination that includes any staff present in the facility;
(b)(i) a dormitory-style bedroom that meets any square footage and capacity determinations made by the local fire authority;
(ii) if the local fire authority does not identify capacity, the provider shall ensure that in a multiple occupant bedroom, there is at least 40 square feet per client, not counting storage space;
(c) each client is provided with clean, comfortable bedding that is laundered:
